I have raised a dispute, but I haven’t heard from Experian

27 February 2023Neha Dey 1 min read

For a dispute to be successfully processed and sent to Experian, make sure the email address used is the same as your ClearScore account, and that you've provided your ID number.

After you raised a dispute, Experian will contact you via email or telephone.

It might help to check your spam/junk mail in case the email was sent there accidentally.

It can take up to 20 business days for Experian to resolve disputes. During this time, your credit file will have a bureau dispute status. It's likely you won't be accepted for credit until it's resolved.

If you have any difficulties please let us know by going through our Chat located on the right-hand side of this page.


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Written by Neha Dey

Head Of Customer Ops - New Markets

Neha is an accomplished professional with 7 years of work experience in maximizing customer satisfaction through customer service initiatives and developed skills in leadership, people, process, and project management.