How to Understand your Credit Card Bill

Credit card bills can be confusing to understand, so we've created a guide to help you understand the various fees, interest charges, amounts due and important dates. Learn about what's on your credit card bill, as well as best practices for managing your account to keep your credit score healthy.

ClearScore is a credit broker, not a lender.

What's on My Credit Card Bill?

Your credit card bill will show your outstanding balance, new transactions made that month, any fees or charges incurred (e.g., foreign transaction fees), the minimum required payment, and the date your next payment is due. Here is a breakdown of what you might find on your bill:

Previous Balances

Any balances that you didn’t pay last month will show on your bill. This includes balances previously transferred (for instance if you have a balance transfer credit card), purchases and/or cash withdrawals made in previous months. You are charged interest on these carried-over balances.

New Purchases

All new purchases you’ve made during the month will be listed on your bill. New purchases are worth checking against personal records, since an unrecognized charge may need to be reported to the card issuer.

Balance Transfers

If you have ever transferred a balance from a different credit card to your new credit card, this transferred balance will appear. Be aware that transferred balances may have different interest rates than your purchases. Also, there may be a one-time transfer fee on your new card in the month you moved the balance from one card to another.

Cash Withdrawals

Withdrawing cash from an ATM using your credit card is usually quite expensive. For starters, most cards start accruing interest charges immediately on cash withdrawals (unlike purchases, where you can get a grace period up to 56 days if you pay the full balance each month). In addition, credit cards typically charge a fee to get a cash advance. Unless you have one of the few travel cards that offers a grace period on foreign cash or doesn't charges fees on cash withdrawals, it's not usually economical to withdraw cash from a credit card.

Interest

Unless you pay off your balance in full every month, you will find interest charges on your statement. Interest will be charged on all balances that you carry over from the previous month. Interest rates may vary across different components of your balance: purchases, balance transfers, and cash withdrawals. Also, be aware that your interest rate may change (e.g., when an introductory 0% interest period comes to an end or the Bank of England raises rates).

For more information on what the APR means and how interest charges are calculated, read our article What is Credit Card APR? and our research on the average credit card interest rate. It is important to note that as of January 2026, the average credit card interest rate (APR) in the UK has reached 24.66%, the highest level in over 30 years. Understanding how these charges are applied to your bill can help avoid long-term debt.

Fees

Beyond interest charges and minimum payments, there are a number of fees you may see on your credit card statement. Some of these fees are:

Annual Fee/usage fee: Some cards charge an annual fee for using the card. This usage charge may be charged once a year or broken up into 12 monthly payments. Most cards in the UK charge no annual fee, but some of the best rewards credit cards charge fees ranging from £25 to £650 a year (such as the American Express Platinum Card). A few cards charging annual fees will waive the fee the first year (e.g., Amex Preferred Rewards Gold card).

Transaction Fees: Depending on the terms of your card, you may be charged a transaction fee for balance transfers, cash withdrawals, or non-sterling transactions. Balance transfer fees usually range from 0% to 4.25%. As of September 2026, while short-term offers may still be fee-free, fees for the longest interest-free deals often reach around 3.49% and can go higher for some providers. Cash withdrawals and non-sterling transaction fees are typically around 3%, with a £3 minimum per transaction. (Some travel cards waive cash and/or non-sterling transaction fees entirely.) These transaction fees will be included in your monthly minimum payment due.

Default Charges: Cardholder error can result in further charges appearing on your monthly statement. Late payments, returned payments (e.g., a bounced cheque), and going over the credit limit will all incur default charges, typically around £12.

Paying Your Credit Card Bill

Paying a credit card bill on time avoids a late fee and a mark on the credit file. Paying down the full balance each month avoids interest charges entirely; paying more than the minimum reduces the following month's interest charge.

The chart below shows the difference between paying just the minimum amount due each month and paying a higher amount. As the chart shows, paying only the minimum amount is significantly more expensive over time.

When Do I Pay my Credit Card Bill?

Each statement will have a payment date, which is the date by which the issuer must receive payment. If your payment arrives late (or not at all), you'll be charged a late payment fee and a notice may be sent to the credit agencies, affecting your credit score.

Some issuers let customers change the payment date — for example, to align it with pay day or with other bill due dates, which can make payments easier to track. Online payments may take a day or two to process, especially over weekends or bank holidays. Sending payment a few days early builds in a buffer against processing delays, particularly over weekends or bank holidays. If you forget and send the payment last minute, call the card company to let them know the payment is on its way and you may avoid a late charge.

Minimum Credit Card Payment

The monthly payment is the minimum amount you must pay to your credit card each month, in order to avoid late fees and marks on your credit report. This minimum monthly payment will be much less than your total outstanding balance. The actual amount will vary by issuer, but at a minimum the calculation is generally:

Minimum Monthly Payment = 1% of the balance + interest charges + default charges + annual fees (whether charged once a year or monthly)

Some issuers may impose a further condition on the minimum payment. While some still use a low £5 floor, several major providers, including American Express and Virgin Money, now have a significantly higher minimum floor of £25 (or the full balance if it is less than £25). A higher minimum payment is beneficial for consumers because it lowers the overall interest a cardholder pays back over time, for those only paying the minimum amount each month.

What if I Pay My Credit Card Bill Late?

Late payments will incur a default fee/charge, typically around £12. This fee will be tacked onto your next bill, as part of your minimum monthly payment. A notice of the late payment may be sent to the credit card agencies and show as a mark on your credit report.

If you do sometimes forget to pay on time, there are a few strategies you can use to help. First, many cards offer text and email reminders for payment due dates; switching these reminders on can help. Second, set up a Direct Debit to take the minimum payment or even the full balance (if you have the funds in your current account) on the due date, which can be a good way to avoid late payments.

How are Payments Applied?

In the UK, payments are applied to the most expensive parts of your balance first. According to the terms of your card, there may be different interest rates for purchases, balances transfers, and cash withdrawals. If the highest interest rate is on cash withdrawals, for example, then any payment you make will first go to pay down any cash transactions.

Grace Period: How to Avoid Paying Interest

Interest charges on new purchases can be avoided entirely by paying the full balance on time each month. Most cards offer a grace period from the date of purchase up until your next due date, which can last up to 56 days. During this grace period you are not charged interest on purchase balances, so long as they are paid off by the next statement date. You'll have had to pay in full the month before as well.

This grace period does not usually apply to cash withdrawals - cash advances start accumulating interest charges immediately on most credit cards, which is a key reason cash withdrawals on a credit card tend to cost more than they might expect. Some travel cards waive the fee on foreign cash withdrawals (for example, the Barclaycard Rewards), though interest on cash withdrawals still typically starts accruing immediately, even on these cards. The fee waiver and the grace period are two separate things.

What if I go Over the Credit Limit?

Like late payments, going over your credit limit will result in a default fee on your next statement, usually around £12. This fee will be added onto your next monthly minimum payment. Like late payments, notice may be sent to the credit agencies that you've exceeded the credit limit, and a mark may appear on your credit history - both can work against efforts to improve your credit score.

What if you Don’t Recognize a Charge?

It is important to look through the new purchases on your card, to spot potential fraudulent charges. However, be aware that sometimes retailers show up under a different name on your credit card statement (e.g., if the retailer is part of a larger organization). You may want to perform an Internet search to see if any unrecognizable names on your statement are related to places you’ve shopped at recently.

Contacting Your Credit Card Company

Here is a list of phone numbers and payment websites for the largest credit card issuers in the UK.

Issuer

Billing Phone Number

Online Contact & Help

American Express

varies by card

American Express customer service contact

Asda Money

0808 175 4600

Asda Money customer service contact

Aqua

0333 220 2691

Aqua customer service contact

Barclaycard

0333 200 9090

Barclaycard customer service contact

Halifax

0345 944 4555

Halifax customer service contact

Lloyds

0345 606 2172

Lloyds customer service contact

Marbles

0333 220 2692

Marbles customer service contact

Santander

0330 9 123 123

Santander customer service contact

Tesco Bank

0345 300 4278

Tesco Bank customer service contact

ClearScore is a credit broker, not a lender.

Card details correct as of 08 September 2026. Terms, rates and features are subject to change — always verify current details before applying. This article is for general information only and does not constitute financial advice.

Meet the author

Author

Erin Yurday

Erin was the founder of NimbleFins, a data driven personal finance site. A former derivatives trader and finance expert at the Stanford Graduate School. Erin turns research into plain answers so you can understand your credit.

How to Understand your Credit Card Bill

Credit card bills can be confusing to understand, so we've created a guide to help you understand the various fees, interest charges, amounts due and important dates. Learn about what's on your credit card bill, as well as best practices for managing your account to keep your credit score healthy.

ClearScore is a credit broker, not a lender.

What's on My Credit Card Bill?

Your credit card bill will show your outstanding balance, new transactions made that month, any fees or charges incurred (e.g., foreign transaction fees), the minimum required payment, and the date your next payment is due. Here is a breakdown of what you might find on your bill:

Previous Balances

Any balances that you didn’t pay last month will show on your bill. This includes balances previously transferred (for instance if you have a balance transfer credit card), purchases and/or cash withdrawals made in previous months. You are charged interest on these carried-over balances.

New Purchases

All new purchases you’ve made during the month will be listed on your bill. New purchases are worth checking against personal records, since an unrecognized charge may need to be reported to the card issuer.

Balance Transfers

If you have ever transferred a balance from a different credit card to your new credit card, this transferred balance will appear. Be aware that transferred balances may have different interest rates than your purchases. Also, there may be a one-time transfer fee on your new card in the month you moved the balance from one card to another.

Cash Withdrawals

Withdrawing cash from an ATM using your credit card is usually quite expensive. For starters, most cards start accruing interest charges immediately on cash withdrawals (unlike purchases, where you can get a grace period up to 56 days if you pay the full balance each month). In addition, credit cards typically charge a fee to get a cash advance. Unless you have one of the few travel cards that offers a grace period on foreign cash or doesn't charges fees on cash withdrawals, it's not usually economical to withdraw cash from a credit card.

Interest

Unless you pay off your balance in full every month, you will find interest charges on your statement. Interest will be charged on all balances that you carry over from the previous month. Interest rates may vary across different components of your balance: purchases, balance transfers, and cash withdrawals. Also, be aware that your interest rate may change (e.g., when an introductory 0% interest period comes to an end or the Bank of England raises rates).

For more information on what the APR means and how interest charges are calculated, read our article What is Credit Card APR? and our research on the average credit card interest rate. It is important to note that as of January 2026, the average credit card interest rate (APR) in the UK has reached 24.66%, the highest level in over 30 years. Understanding how these charges are applied to your bill can help avoid long-term debt.

Fees

Beyond interest charges and minimum payments, there are a number of fees you may see on your credit card statement. Some of these fees are:

Annual Fee/usage fee: Some cards charge an annual fee for using the card. This usage charge may be charged once a year or broken up into 12 monthly payments. Most cards in the UK charge no annual fee, but some of the best rewards credit cards charge fees ranging from £25 to £650 a year (such as the American Express Platinum Card). A few cards charging annual fees will waive the fee the first year (e.g., Amex Preferred Rewards Gold card).

Transaction Fees: Depending on the terms of your card, you may be charged a transaction fee for balance transfers, cash withdrawals, or non-sterling transactions. Balance transfer fees usually range from 0% to 4.25%. As of September 2026, while short-term offers may still be fee-free, fees for the longest interest-free deals often reach around 3.49% and can go higher for some providers. Cash withdrawals and non-sterling transaction fees are typically around 3%, with a £3 minimum per transaction. (Some travel cards waive cash and/or non-sterling transaction fees entirely.) These transaction fees will be included in your monthly minimum payment due.

Default Charges: Cardholder error can result in further charges appearing on your monthly statement. Late payments, returned payments (e.g., a bounced cheque), and going over the credit limit will all incur default charges, typically around £12.

Paying Your Credit Card Bill

Paying a credit card bill on time avoids a late fee and a mark on the credit file. Paying down the full balance each month avoids interest charges entirely; paying more than the minimum reduces the following month's interest charge.

The chart below shows the difference between paying just the minimum amount due each month and paying a higher amount. As the chart shows, paying only the minimum amount is significantly more expensive over time.

When Do I Pay my Credit Card Bill?

Each statement will have a payment date, which is the date by which the issuer must receive payment. If your payment arrives late (or not at all), you'll be charged a late payment fee and a notice may be sent to the credit agencies, affecting your credit score.

Some issuers let customers change the payment date — for example, to align it with pay day or with other bill due dates, which can make payments easier to track. Online payments may take a day or two to process, especially over weekends or bank holidays. Sending payment a few days early builds in a buffer against processing delays, particularly over weekends or bank holidays. If you forget and send the payment last minute, call the card company to let them know the payment is on its way and you may avoid a late charge.

Minimum Credit Card Payment

The monthly payment is the minimum amount you must pay to your credit card each month, in order to avoid late fees and marks on your credit report. This minimum monthly payment will be much less than your total outstanding balance. The actual amount will vary by issuer, but at a minimum the calculation is generally:

Minimum Monthly Payment = 1% of the balance + interest charges + default charges + annual fees (whether charged once a year or monthly)

Some issuers may impose a further condition on the minimum payment. While some still use a low £5 floor, several major providers, including American Express and Virgin Money, now have a significantly higher minimum floor of £25 (or the full balance if it is less than £25). A higher minimum payment is beneficial for consumers because it lowers the overall interest a cardholder pays back over time, for those only paying the minimum amount each month.

What if I Pay My Credit Card Bill Late?

Late payments will incur a default fee/charge, typically around £12. This fee will be tacked onto your next bill, as part of your minimum monthly payment. A notice of the late payment may be sent to the credit card agencies and show as a mark on your credit report.

If you do sometimes forget to pay on time, there are a few strategies you can use to help. First, many cards offer text and email reminders for payment due dates; switching these reminders on can help. Second, set up a Direct Debit to take the minimum payment or even the full balance (if you have the funds in your current account) on the due date, which can be a good way to avoid late payments.

How are Payments Applied?

In the UK, payments are applied to the most expensive parts of your balance first. According to the terms of your card, there may be different interest rates for purchases, balances transfers, and cash withdrawals. If the highest interest rate is on cash withdrawals, for example, then any payment you make will first go to pay down any cash transactions.

Grace Period: How to Avoid Paying Interest

Interest charges on new purchases can be avoided entirely by paying the full balance on time each month. Most cards offer a grace period from the date of purchase up until your next due date, which can last up to 56 days. During this grace period you are not charged interest on purchase balances, so long as they are paid off by the next statement date. You'll have had to pay in full the month before as well.

This grace period does not usually apply to cash withdrawals - cash advances start accumulating interest charges immediately on most credit cards, which is a key reason cash withdrawals on a credit card tend to cost more than they might expect. Some travel cards waive the fee on foreign cash withdrawals (for example, the Barclaycard Rewards), though interest on cash withdrawals still typically starts accruing immediately, even on these cards. The fee waiver and the grace period are two separate things.

What if I go Over the Credit Limit?

Like late payments, going over your credit limit will result in a default fee on your next statement, usually around £12. This fee will be added onto your next monthly minimum payment. Like late payments, notice may be sent to the credit agencies that you've exceeded the credit limit, and a mark may appear on your credit history - both can work against efforts to improve your credit score.

What if you Don’t Recognize a Charge?

It is important to look through the new purchases on your card, to spot potential fraudulent charges. However, be aware that sometimes retailers show up under a different name on your credit card statement (e.g., if the retailer is part of a larger organization). You may want to perform an Internet search to see if any unrecognizable names on your statement are related to places you’ve shopped at recently.

Contacting Your Credit Card Company

Here is a list of phone numbers and payment websites for the largest credit card issuers in the UK.

Issuer

Billing Phone Number

Online Contact & Help

American Express

varies by card

American Express customer service contact

Asda Money

0808 175 4600

Asda Money customer service contact

Aqua

0333 220 2691

Aqua customer service contact

Barclaycard

0333 200 9090

Barclaycard customer service contact

Halifax

0345 944 4555

Halifax customer service contact

Lloyds

0345 606 2172

Lloyds customer service contact

Marbles

0333 220 2692

Marbles customer service contact

Santander

0330 9 123 123

Santander customer service contact

Tesco Bank

0345 300 4278

Tesco Bank customer service contact

ClearScore is a credit broker, not a lender.

Card details correct as of 08 September 2026. Terms, rates and features are subject to change — always verify current details before applying. This article is for general information only and does not constitute financial advice.

Meet the author

Author

Erin Yurday

Erin was the founder of NimbleFins, a data driven personal finance site. A former derivatives trader and finance expert at the Stanford Graduate School. Erin turns research into plain answers so you can understand your credit.